Tammy Lenski's blog post is entitled, "Conflict Management Coaching for Marion, Part 4."
Lenski says, "When we last talked, Marion had a few great insights from her good reflective work and from experimenting with a few simple strategies for regaining her balance during confrontations.
She told me she’s realized that when she can anticipate a dispute or conflict situation, she’s able to keep her balance, and manage both herself and the conflict pretty well.
Anticipating allows her to plan a response, while getting caught off guard knocks her sideways for a moment or more." Read Complete Post
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